You may return one or more items, without ever having used them, within 14 days from the delivery date and receive a refund equal to the price of the returned products.

To find out how to return, read our returns and refund policy.

As soon as we receive your parcel, we will check that all the conditions listed above have been observed: if the procedure has been carried out correctly we will make the refund, which will be made by the same method of payment used at the time of purchase.

Refunds are usually made after a few days, but no later than 14 days after receipt of the order.

For more information read our returns and refund policy.

It is not possible to exchange purchased items for other products. We cannot accept the return of articles that are not in the same condition as they were sent and received.

We accept the following payment methods: Visa, Mastercard, American Express, Maestro, Bancontact, iDEAL, Shop Pay, Apple Pay e Google Pay.
We do not accept cash on delivery.

Our items are generally shipped within 14 days.

The actual payment for an item purchased in pre-order is immediate. After that, your order will be shipped within the deadlines foreseen by our shipping policies.

Yes. We ship throughout Italy and to all countries on the European continent.

No, you do not need to register or log in to your account to purchase on Termignoni Official Store.

You can contact our Customer Service by sending an e-mail to support@termignoniofficialstore.com

Shipping is free throughout Italy and costs 9,99€ to all European countries.

To create an account on the Termignoni Official Store, click on Login/Register in the top right-hand corner next to the search bar and follow the steps.

Any questions?

Haven't we answered your question yet? Send an e-mail to support@termignoniofficialstore.com; we will answer as soon as possible.

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